Shipping Policy

 At Purr Power Co, we are committed to ensuring that your feline-friendly products are shipped to you as swiftly and safely as possible. Our standard shipping policy is designed to provide a reliable and convenient experience for all our valued customers.

Order Processing Time

We strive to process all orders within 1-5 business days from the time the order is placed. This period allows us to carefully prepare your items for shipping and ensure that everything is in perfect condition before it leaves our warehouse. Please note that during holidays, sales, and other peak periods, processing times may be slightly longer due to increased order volume.

Shipping Timeframes

Once your order has been processed and handed over to our trusted shipping carriers, you can typically expect your items to arrive within the following timeframes:

- For in-stock products, shipping usually takes 3-14 business days from the date of processing.

- If an item is out of stock, we will notify you of the estimated delay in your order confirmation email. We appreciate your patience and understanding while we work to replenish our inventory.


Delivery Estimates

Delivery times are estimates provided by our carriers and are not guaranteed by Purr Power Co. Actual delivery times may vary based on factors such as carrier performance, shipping destination, and unforeseen circumstances such as severe weather or unexpected delays.

Shipping Carriers

We work with a variety of shipping carriers to provide the best possible service to our customers. The carrier for your specific order will be determined based on the size, weight, and destination of your package. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Order Tracking

Upon shipping, you will receive a confirmation email that includes a* tracking number or you will be notified of updates via Purr Power Co for your convenience. This will enable you to monitor the progress of your order from our warehouse to your doorstep.

International Shipping

Purr Power Co currently only offers shipping within the United States. We are working to expand our shipping options to include international destinations in the near future.

Shipping Costs

Shipping costs are calculated at checkout based on the weight of your items, the shipping method you choose, and your delivery location. We offer free standard shipping to all Purr Power Club Members

Delivery Attempts

Our carriers typically make several delivery attempts before returning an undelivered package to us. If you are not available to accept your delivery, please follow the instructions provided by the carrier to arrange for a redelivery or pickup at a nearby location.

Damages and Lost Packages

Should you receive a damaged or incomplete order, or if your package is lost in transit, please contact our customer service team immediately. We will work with you to resolve the issue as quickly as possible.

Contact Us

For any questions or concerns regarding shipping, please do not hesitate to reach out to our friendly customer service team. We are available to assist you Monday through Saturday, 9 AM to 5 PM MST.

Thank you for choosing Purr Power Co for your cat-related needs. We look forward to serving you and your furry friends!

About Us

Purr Power Company is like a cozy little heaven for cat lovers, where you can find everything you need to keep your kitty super happy. We're all about giving your feline buddy the best stuff, like really cool beds and toys that make them go wild with joy. When you buy from us, you're not just getting great products, you're also helping us work towards our big dream - opening the Purr Power Sanctuary, a place where cats can chill and play to their hearts' content. So, come on in and let's pamper your purring pal together!

Our Mission

At Purr Power Company, we are dedicated to the enrichment of feline lives and the hearts of their human companions through the creation and distribution of innovative, stylish, and high-quality products. Our core belief is that every cat deserves the purr-fect blend of comfort and indulgence. Beyond our retail endeavors, we are committed to the welfare of all cats, utilizing our profits to fund and sustain the Purr Power Sanctuary – a nurturing haven where homeless cats find refuge, care, and love as they await the arrival of their forever families. We aim to not only serve the cat community with superior goods but also to champion their cause, ensuring that every purchase made contributes to a greater purpose. Our mission encapsulates a world where every purr resonates with joy, health, and security. Through innovation, compassion, and community, we strive to make this vision a reality, one whisker at a time.

Our Vision

We dream of being the number one spot for cat parents searching for stylish yet functional stuff for their adorable pets, as well as a haven for humans seeking to adopt their next feline friend. We're all about keeping things fresh and up-to-date, growing our product range to suit the ever-changing lives of cat lovers everywhere. Plus, we aim to provide a cozy, safe space for those cute kitties without homes, giving them the purr-fect place to wait for their new, loving families.

Our Core Values

Compassionate Commerce

At the heart of our online cat shop is a deep-rooted commitment to the welfare of our feline friends. Every transaction we make is driven by the desire to provide a better life for the cats at Purr Power Sanctuary. We treat our customers as partners in this noble cause, ensuring that their purchases directly contribute to the well-being and future of the cats. Our core value is to combine the love for shopping with the love for animals, creating a unique shopping experience that resonates with the kindness of our community.

Purr-fection in Quality

We stand by the belief that the cats of Purr Power Sanctuary deserve the absolute best, and so do our customers. We meticulously curate our products to reflect this, offering only high-quality, ethically sourced items that are as delightful for the humans as they are for the cats. From the softest toys to the most stylish accessories, we strive to ensure that every purchase is a reflection of our dedication to the sanctuary's mission and the high standards of care we aim to provide for its future residents.

Transparency and Trust

We operate with full transparency, allowing our customers to see exactly where their money goes. Every purchase is a direct investment in the sanctuary, and we are committed to sharing the story of how each dollar contributes to the construction, maintenance, and care of the Purr Power Sanctuary. We build trust by regularly updating our supporters on the sanctuary's progress, ensuring that our operations are as open and honest as the adoring gaze of a cat waiting for a warm embrace.

Community and Connection

We strive to create a warm and welcoming environment for cat enthusiasts from all walks of life. Whether you're a seasoned cat parent or a first-time adopter, our shop is a place to share stories, find advice, and connect over a shared love for our feline companions. We host virtual events, share educational content, and encourage user-generated content to foster a sense of unity and support. Through our platform, we hope to build a network of individuals who are passionate about making a positive impact on the lives of cats everywhere, all while celebrating the unique bond between humans and their purring pals.

Another Reason To Love

Purr Power Company isn't your average pet supply store, folks. Oh no, we're a whole community of crazy cat people, passionately committed to giving our feline friends the absolute best. So why not jump on board with us? Let's pamper your kitty with the most fabulous products, tailored to make them purr with delight. Plus, when you're here, you're also supporting our heartwarming cause, the Purr Power Sanctuary, where we give those adorable kitties without homes a snug and safe place to call their own. Together, we're all about spreading the love and making the world a purr-fect place for our four-legged companions.