Shipping Policy

 At Purr Power Co, we are committed to ensuring that your feline-friendly products are shipped to you as swiftly and safely as possible. Our standard shipping policy is designed to provide a reliable and convenient experience for all our valued customers.

Order Processing Time

We strive to process all orders within 1-5 business days from the time the order is placed. This period allows us to carefully prepare your items for shipping and ensure that everything is in perfect condition before it leaves our warehouse. Please note that during holidays, sales, and other peak periods, processing times may be slightly longer due to increased order volume.

Shipping Timeframes

Once your order has been processed and handed over to our trusted shipping carriers, you can typically expect your items to arrive within the following timeframes:

- For in-stock products, shipping usually takes 3-14 business days from the date of processing.

- If an item is out of stock, we will notify you of the estimated delay in your order confirmation email. We appreciate your patience and understanding while we work to replenish our inventory.


Delivery Estimates

Delivery times are estimates provided by our carriers and are not guaranteed by Purr Power Co. Actual delivery times may vary based on factors such as carrier performance, shipping destination, and unforeseen circumstances such as severe weather or unexpected delays.

Shipping Carriers

We work with a variety of shipping carriers to provide the best possible service to our customers. The carrier for your specific order will be determined based on the size, weight, and destination of your package. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Order Tracking

Upon shipping, you will receive a confirmation email that includes a* tracking number or you will be notified of updates via Purr Power Co for your convenience. This will enable you to monitor the progress of your order from our warehouse to your doorstep.

International Shipping

Purr Power Co currently only offers shipping within the United States. We are working to expand our shipping options to include international destinations in the near future.

Shipping Costs

Shipping costs are calculated at checkout based on the weight of your items, the shipping method you choose, and your delivery location. We offer free standard shipping to all Purr Power Club Members

Delivery Attempts

Our carriers typically make several delivery attempts before returning an undelivered package to us. If you are not available to accept your delivery, please follow the instructions provided by the carrier to arrange for a redelivery or pickup at a nearby location.

Damages and Lost Packages

Should you receive a damaged or incomplete order, or if your package is lost in transit, please contact our customer service team immediately. We will work with you to resolve the issue as quickly as possible.

Contact Us

For any questions or concerns regarding shipping, please do not hesitate to reach out to our friendly customer service team. We are available to assist you Monday through Saturday, 9 AM to 5 PM MST.

Thank you for choosing Purr Power Co for your cat-related needs. We look forward to serving you and your furry friends!

About Us

Purr Power Company is your one-stop shop for all things
cat-related. We specialize in selling unique and high-quality cat supplies that
will keep your feline friend purring with joy. From stylish cat beds to
interactive toys, we have everything you need to spoil your furry companion.

Our Mission

Our mission at Purr Power Company is to provide cat owners with innovative and stylish products that enhance the lives of their pets. We believe
that every cat deserves to be pampered and our goal is to make that possible for all
feline lovers.

Our Vision

Our vision is to become the go-to destination for cat owners
looking for trendy and practical supplies for their beloved pets. We strive to continuously
innovate and expand our product line to meet the evolving needs of cat owners around the world.

Our Core Values

Quality

We are committed to offering only the highest quality products that are safe and durable for cats.

Innovation

We are always looking for new and creative ways to improve the lives of cats and their owners.

Customer Satisfaction

We prioritize customer satisfaction and strive to provide exceptional service at all times.

Sustainability

We are dedicated to promoting eco-friendly practices and products that are good for both cats and the environment.

Another Reason To Love

At Purr Power Company, we are more than just a pet supply store - we are a community of cat lovers who are dedicated to providing the best for our furry friends. Join us in our mission to pamper your cat with the purr-fect products